Privacy Policy

Effective October 12, 2026. This policy explains how Chengdu Nuoruishiyuan Network Technology Co., Ltd., operating Ivorleni, handles personal information through this store and customer support.

Information we receive

Information you provide may include your name, email, delivery and billing address, telephone number, order details and messages. The store and its service providers may also receive device, browser, IP address, cookie, page interaction and transaction information when you use the site. Payment processing is handled by the checkout providers; do not send full payment credentials to our support email.

Sources and purposes

We receive information directly from you, through Shopify store and checkout services, and from providers involved in payments and delivery. We use it to process and support orders, communicate about deliveries and returns, operate and protect the site, maintain records, and respond to requests. If you subscribe, we may send collection or marketing updates subject to applicable consent requirements.

Service providers and sharing

Information needed for a service may be shared with Shopify, payment processors, carriers, support and technical providers. We may also disclose information when legally required, to protect rights and investigate misuse, or as part of a lawful business change. The particular optional advertising or analytics services in use depend on the store’s configured integrations; this policy does not claim that an unverified advertising pixel is installed.

Cookies and choices

Cookies and similar technologies support functions such as the cart, checkout, preferences, security and measurement. Where Shopify consent or opt-out controls are available, use those controls to manage the relevant choices. Browser controls can also restrict cookies, though this may affect store functions. Visit Your Privacy Choices or email service@ivorleni.com for help. You can unsubscribe from marketing through the message link or contact us; essential order messages may still be sent.

Shopify services

The store is hosted on Shopify. Shopify may process information under its own terms and privacy notices for its services. See Shopify’s privacy information and its available consumer privacy controls for further details.

Retention and international processing

We keep information for as long as needed for the purposes described, recordkeeping, dispute resolution and applicable obligations. Information may be processed outside your home country, including in countries where our company or service providers operate. Applicable safeguards and rights depend on the processing and law.

Security and children

We use reasonable operational measures and service-provider controls to protect information, but no online transmission or storage system is completely secure. The store is not intended for children to submit personal information independently. Contact us if you believe a child has provided information that should be addressed.

Your requests and complaints

Depending on applicable law, you may be able to request access, correction, deletion, portability or restriction, or object to certain processing and withdraw consent. Email service@ivorleni.com with your request. We may need proportionate information to verify identity; do not send sensitive documents unless specifically needed through an appropriate channel. You may complain to the relevant data protection authority where applicable. We do not penalise you for exercising applicable rights.

Updates

We may update this policy to reflect changes to the store or processing. The effective date identifies the current version. Contact the company below about privacy questions.

Company & contact

Ivorleni is operated by Chengdu Nuoruishiyuan Network Technology Co., Ltd.
Owner: Deng Jinting
Email: service@ivorleni.com
Company address: Unit 55, 9th Floor, Building 1, No. 20 Jialing Road, Wuhou District, Chengdu City, Sichuan Province, China.