About Us
About Us
Company & contact information
Brand: Ivorleni
Legal company name: Chengdu Nuoruishiyuan Network Technology Co., Ltd.
Owner: Deng Jinting
Customer service email: service@ivorleni.com
Business address: Unit 55, 9th Floor, Building 1, No. 20 Jialing Road, Wuhou District, Chengdu City, Sichuan Province, China.
Please contact us before sending a return or visiting an address. The addresses above are company and business contact information; they do not indicate a public showroom or walk-in service.
A quieter place for your everyday tea
Ivorleni focuses on tea storage jar designs and the everyday routines that surround a cup of tea. A dedicated place for your leaves can bring more order to a shelf, make a tea corner easier to use and turn a familiar task into a moment you enjoy returning to. Our collection explores that setting through colour, silhouette and visible surface detail.
We take a focused approach to presentation. Instead of asking you to imagine every angle from a single picture, each design has a closed-lid main view in a coordinated setting and an open view with tea inside. Together, these views help explain the visual character of the design and how it could sit alongside the pieces you already use.
Our approach to form and colour
Some tea corners suit soft curves and pale neutrals; others benefit from a stronger shape or a deeper shade. Ivorleni brings together rounded bodies, square profiles, facets, flutes and quieter surfaces so you can compare different visual directions in one place. Botanical greens, ivory and sand tones create a gentle palette, while indigo, midnight and charcoal add contrast.
Choosing a jar is also about the arrangement around it. Consider the cups, tray, shelf height and available space for lifting and setting down a lid. Our How to Choose guide starts with these practical questions, then turns to the mood and appearance of your tea corner.
Useful information before a decision
We aim to make the distinction between visible design details and confirmed product information clear. The current collection images are generated design illustrations. They show a proposed appearance, rather than verified photographs of available physical stock. They do not establish a jar’s dimensions, capacity, materials, sealing performance or food-contact suitability.
The catalogue remains in draft while the corresponding physical products and fulfilment are unconfirmed. Suggested prices belong to that design presentation. Before a product becomes available for purchase, its actual information and included items need to be confirmed. Tea, cups, linens and other scene accessories in the images are styling props unless an individual listing expressly states otherwise. Read our Product Image Information page for further detail.
A routine that works in your space
Tea storage belongs to a wider routine: identifying the tea, reaching for clean dry utensils, keeping the preparation area tidy and returning the container to a suitable place. We share ideas for kitchen tea stations, reading corners and shared shelves without suggesting that a particular design can replace the tea producer’s storage instructions.
Keep tea away from moisture, direct steam, heat and strong household smells. Retain the original tea packaging and its storage guidance, batch details and best-before information. Check the actual container’s instructions before cleaning it or transferring food into it. Our Care & Storage page brings these habits together.
Support that begins with clear details
Product questions, order enquiries and return requests can be sent to service@ivorleni.com. Include the product name or order number and explain the question in your own words. If a photograph would help explain damage or an issue, include a clear view of the affected area and the packaging, while keeping unrelated personal information out of the image.
We do not ask you to email full card numbers, passwords or payment security codes. For a return, contact us first and wait for the relevant instructions before sending a parcel. The company address is listed at the beginning of this page so the operator of the store is easy to identify.
Planning, policies and your next step
Preparation and carrier transport are separate stages. The standard planning windows are 5–10 business days for order preparation after confirmation and any needed information, then 10–15 business days for standard carrier transport after dispatch: 15–25 business days combined. These are planning estimates rather than guaranteed delivery dates. Read the Shipping Policy for the full conditions and rates.
Our Return Policy, Privacy Policy and Terms of Service explain the processes and information relevant to using the store. If you are unsure where to start, visit Contact Us and tell us what you need help with.
